Notice from GMC some Terrains built wrong - EquinoxForum.net: Chevy Equinox Forum
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post #1 of 14 (permalink) Old 06-01-2017, 07:12 PM Thread Starter
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Notice from GMC some Terrains built wrong

Today I received a letter from GMC advising that some 2012 model year GMC Terrain vehicles equipped with flex fuel E85 capability may have been built with the fuel composition sensor mounted below the frame, exposing the sensor and fuel lines to road debris. This may result in the fuel line emitting fuel odor, weeping, or leaking. In addition, the vehicle may experience engine stumble, loss of power and stall while driving. Do not take your vehicle to your GMC dealer as a result of this letter unless you believe that your vehicle has the condition as described above.

Are you kidding me? Now they expect me to have mechanic skills because they aren't interested in having all owners of Terrains come in so they can inspect the vehicles. I know I am not alone in having experienced the loss of engine power along with the Stabilitrak warning and feared I would be hit when my vehicle immediately slowed while driving. What a pathetic vehicle manufacturer they are.
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post #2 of 14 (permalink) Old 06-01-2017, 11:35 PM
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Re: Notice from GMC some Terrains built wrong

Quote:
Originally Posted by ifonly01
Today I received a letter from GMC advising that some 2012 model year GMC Terrain vehicles equipped with flex fuel E85 capability may have been built with the fuel composition sensor mounted below the frame, exposing the sensor and fuel lines to road debris. This may result in the fuel line emitting fuel odor, weeping, or leaking. In addition, the vehicle may experience engine stumble, loss of power and stall while driving. Do not take your vehicle to your GMC dealer as a result of this letter unless you believe that your vehicle has the condition as described above.

Are you kidding me? Now they expect me to have mechanic skills because they aren't interested in having all owners of Terrains come in so they can inspect the vehicles. I know I am not alone in having experienced the loss of engine power along with the Stabilitrak warning and feared I would be hit when my vehicle immediately slowed while driving. What a pathetic vehicle manufacturer they are.
You are correct.

GM should provide a free dealer inspection (and repair if needed) and a complimentary oil & filter change while the inspection is done. This would go a long way to improve customer satisfaction and loyalty.

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post #3 of 14 (permalink) Old 06-03-2017, 06:49 AM
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Re: Notice from GMC some Terrains built wrong

I received the same notice for my 2012 Equinox, it would be nice if they included a picture of where to look to see where the fuel sensor is located.
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post #4 of 14 (permalink) Old 06-03-2017, 07:57 AM
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Re: Notice from GMC some Terrains built wrong

So this is only on Flex-Fuel models apparently?

<br />2015 Equinox LTZ 3.6L FWD Champagne Silver Metallic *Build Date 1-08-2015&nbsp; * * 20,300 miles
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post #5 of 14 (permalink) Old 06-03-2017, 09:00 AM
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Re: Notice from GMC some Terrains built wrong

Quote:
Originally Posted by ifonly01
Today I received a letter from GMC advising that some 2012 model year GMC Terrain vehicles equipped with flex fuel E85 capability may have been built with the fuel composition sensor mounted below the frame, exposing the sensor and fuel lines to road debris. This may result in the fuel line emitting fuel odor, weeping, or leaking. In addition, the vehicle may experience engine stumble, loss of power and stall while driving. Do not take your vehicle to your GMC dealer as a result of this letter unless you believe that your vehicle has the condition as described above.

Are you kidding me? Now they expect me to have mechanic skills because they aren't interested in having all owners of Terrains come in so they can inspect the vehicles. I know I am not alone in having experienced the loss of engine power along with the Stabilitrak warning and feared I would be hit when my vehicle immediately slowed while driving. What a pathetic vehicle manufacturer they are.
Your nose doesn't work? You can't see on the ground if there is a spot of gas?

2013 Terrain slt traded in for 2016 Cadillac SRX
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post #6 of 14 (permalink) Old 06-03-2017, 09:56 AM
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Re: Notice from GMC some Terrains built wrong

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Originally Posted by fourmoremarine
Your nose doesn't work? You can't see on the ground if there is a spot of gas?

2010 Equinox LTZ<br />4 cyl, FWD, S/R<br />Cardinal Red/Black
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post #7 of 14 (permalink) Old 06-03-2017, 12:16 PM
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Re: Notice from GMC some Terrains built wrong

Quote:
Originally Posted by JRSUB
I received the same notice for my 2012 Equinox, it would be nice if they included a picture of where to look to see where the fuel sensor is located.
The flex fuel sensor is located under the vehicle, forward of the fuel tank, follow the fuel lines from the tank and you can't miss it.
Link below is a good pic of what you are looking for.

I have a 2014 so I can't be more specific, they moved the location in mine and later years.
My sensor is smaller and a different design than yours, they don't interchange as per GM.


http://www.ebay.com/itm/13577394-New...-/281691707372

2014 Equinox LTZ FWD 3.6L. V-6 (LFX)
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post #8 of 14 (permalink) Old 06-04-2017, 08:38 AM
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Re: Notice from GMC some Terrains built wrong

Quote:
Originally Posted by 1999 White C5 Coupe
You are correct.

GM should provide a free dealer inspection (and repair if needed) and a complimentary oil & filter change while the inspection is done. This would go a long way to improve customer satisfaction and loyalty.

You are being sarcastic right?

2013 Terrain slt traded in for 2016 Cadillac SRX
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post #9 of 14 (permalink) Old 06-04-2017, 09:10 AM
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Re: Notice from GMC some Terrains built wrong

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Originally Posted by fourmoremarine
You are being sarcastic right?
Are you part of the GM team? You defend them alot on here I see

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post #10 of 14 (permalink) Old 06-04-2017, 10:18 AM
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Re: Notice from GMC some Terrains built wrong

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Originally Posted by Nick24
Are you part of the GM team? You defend them alot on here I see
Would there be a problem with that? Yes I'm retired GM and in the course of my time on earth I've owned many GM vehicles that have been mostly trouble free and if a problem did arise the dealer has taken care of it Along the way I haven't been afraid to look under a vehicle to check if there was a problem no need to rush to a dealer to check things out while getting my free oil change If one can't get under their vehicle to see if something is amiss have the neighbor kid do it and give him/her a couple bucks.

2013 Terrain slt traded in for 2016 Cadillac SRX
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