Originally Posted by RIT333
great credentials - no wonder you know so much about our cars. Care to give us more details about what you actually do for GM ? Or you can just PM me if you don't want to "brag". THX
I don't mind - actually, GM requires us to be open and honest about who we are and what we do so there are no misconceptions about our intentions.
I have been with GM for 28 years - 27 1/2 years in the Powertrain side of the business involved with the manufacture and assembly of automatic transmissions. In December of 2010 - the Powertrain plant in Parma, Ohio was closed as part of the bankruptcy re-structuring. The plant was not closed due to performance or it's workforce - the products produced were 4-speed transmission related which were discontinued and therefore the plant became excess floor space. I was able to transfer next door to the Stamping plant which is doing well.
Most of my time has been in electrical and mechanical engineering - mainly supporting production equipment and processes. I have had experience in all parts of the plant operations including working with product design. I ended my Powertrain experience as a maintenance and production manager. I currently am back to electrical engineering work and also project manager for some building related projects.
I have been working on cars since I was very young and am also involved in auto racing as a technical inspector. My strong points obviously are powertrain related, especially engine and transmission controls.
I try to help here where I can within the guidelines of my employment with GM but there are things that I cannot answer. Those issues are best dealt with by GM Customer Service or a GM dealer. The best way to get information about problems with vehicles back to GM is through your dealer or Customer Service. There are mechanisms in place to deal with that information and utilize it to help solve problems.
I know sometimes it may seem that nothing is being done or is being done fast enough - but I have personally worked on warranty issues in the past related to parts I was involved with and permanent solutions are not always easy or quick to find. Many times patterns or trends help identify root causes to issues. For example - a particular failure may be more prevalent in a cold climate vs. a hot climate.
Anyways - hope that helps explain things a little.