usb port not working - EquinoxForum.net: Chevy Equinox Forum
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post #1 of 39 (permalink) Old 02-16-2010, 03:17 PM Thread Starter
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usb port not working

I bought a 2010 equinox in December and the USB port quit working recently. I'm not sure which fuse
feeds the port, but I have not yet found a blown fuse.
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post #2 of 39 (permalink) Old 03-25-2010, 11:11 PM
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Re: usb port not working

My USB port worked fine with my IPOD for three months, now it wont work. I am taking it to the dealer next week. Has anyone else had this happen. And by the way the IPOD works fine and I tried it with another IPOD to see if that would make a difference and it did not.

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post #3 of 39 (permalink) Old 03-26-2010, 10:01 PM
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Re: usb port not working

Quote:
Originally Posted by Pete V
Has anyone else had this happen.
There is a post around here somewhere. I seem to remember someone else had a similar problem.

KJ
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post #4 of 39 (permalink) Old 03-28-2010, 08:43 AM
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Re: usb port not working

My Equinox is a month old now, and i use a USB flash drive with my music on it. My USB port has not quit working, however i have noticed that every now and then (2-3 times now) it will not recognize my flash drive. I have to take the flash drive out and re-plug it in for it to acknowledge it. Works fine then...
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post #5 of 39 (permalink) Old 03-30-2010, 09:54 PM
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Re: usb port not working

Quote:
Originally Posted by lutherm07
My Equinox is a month old now, and i use a USB flash drive with my music on it. My USB port has not quit working, however i have noticed that every now and then (2-3 times now) it will not recognize my flash drive. I have to take the flash drive out and re-plug it in for it to acknowledge it. Works fine then...
the same thing will happend with my iPod touch. i have to disconnect and reboot the touch. IMO the USB port and iPod navigation are not ready for prime time.

2013 LTZ, V6, AWD, Summit White <br /><br />2012 2LT, AWD, I4, NAV, Power lift gate, Jet Black, Twilight Blue. - totaled with 23,000 miles by hit and run driver&nbsp; <br /><br />Traded @ 33,000 Miles - 2010 2LT, FWD, I4, NAV, Power lift gate, Titanium, Cardinal Red
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post #6 of 39 (permalink) Old 03-31-2010, 08:31 PM
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Re: usb port not working

Quote:
Originally Posted by SnowItch
Every device that has been mentioned on this forum, I have had difficulties connecting to computers and Macs. Certain devices have required reboots, uninstalling software, removing devices through control panel, etc. Heck, I even had to re-install the operating system on one computer (a Mac) to get it to recognize a USB device (that it has previously recognized). It wasn't a big deal because I was going to upgrade anyway, but the point is that usb devices do stop working on many different platforms.

Are they ready for prime time? Or perhaps the shear number of interfaces and options makes the task of working with every device and every version of firmware a daunting task (how many revs of FW do you think Apple/MS have released since the code was put in place for the USB interface).

I'm sorry but statements like "not ready for prime time" simply show your ignorance of the environment and the complexities of programming an operating system and interface. None of them are perfect. They all require reboots.

The GM interface is no better or worse than anything else out there. Go browse any forum for any device that plugs into a USB interface, and you'll find people having issues.

In this case, I actually give GM credit. They issued a bulletin on expected behavior interfacing with the USB port and state right up front that not all iPods will work correctly with their interface (I've seen reports that there are actually some licensing things with Apple that prevent some things from working).

http://chevroletforum.com/forum/showthread.php?t=24671

If a car has an iPod adapter it should work with all ipods all the time. Apple is getting paid to have their logo in the owners manual all of their iPods should work. I had a 3rd generation ipod first that one would only play albums in alphabetical order not by track number. So I switched to a touch. Which works better but it far from perfect. Before my switch i complained to Apple, my dealer and Chevy customer service. NO ONE CARED. Few could even grasp the problem. So before you call me ignorant don't forget to include Apple and GM in that statement for first.




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post #7 of 39 (permalink) Old 04-01-2010, 08:55 PM
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Re: usb port not working

My owners manual on page iv of the introduction references the "made for Ipod". I assume they are referring to the software related to the USB jack. On page page 6-28 the word iPod exists in the manual with a trade mark symbol. ipod is referenced on 6-31 too. Given those references I don't think use of the phrase "iPod adapter" is so outlandish, but if it is how about ipod interface?


2013 LTZ, V6, AWD, Summit White <br /><br />2012 2LT, AWD, I4, NAV, Power lift gate, Jet Black, Twilight Blue. - totaled with 23,000 miles by hit and run driver&nbsp; <br /><br />Traded @ 33,000 Miles - 2010 2LT, FWD, I4, NAV, Power lift gate, Titanium, Cardinal Red
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post #8 of 39 (permalink) Old 04-02-2010, 09:01 AM
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Re: usb port not working

IMHO, you are both right in a way.

Being a software, hardware, and systems developer, I have come to learn that your knowledgeable customers expect their will be hiccups along the way, especially in a "first release" situation. Technology generally consists of many, many complex and integrated systems. If you think about software code as a tangible item, you could argue that there are hundreds of thousands, if not millions of "parts" to any software system. Now, add the parts from the actual audio hardware, USB hardware, and interfacing equipment. What you end up with is millions of individual components, each of which is man-made and is subject to fail - and when they do, can cause unpredictable behavior.

It is unreasonable to expect everything to work all the time. Your hot water heater can break down. your cable can go out. Your PC can crash. It's logical to think your car's electronics can glitch, too. When you stop and think about it - it's really quite remarkable that most of these systems work most of the time. It is truly a testament to human ingenuity.


That being said..

Code:
The following devices may be connected to the USB port and controlled by the infotainment system.
. iPod's
. USB Mass Storage Devices

Not all iPod's or USB Mass Storage Devices are compatible with the infotainment system.
This information is way beyond deceptive and vague. It is the manufacturer's responsibility to inform the end user of the features, functionalities, and restrictions of the product they are delivering. I know that if MY boss were putting out this manual (he is very worried about being sued over misinforming our customers) He would have listed the compatible iPod models and requirements for usb mass storage devices... at the very least. He might also have put some wording like "Compatible models subject to change - contact dealer for updated list." This way, when a customer sees their specific iPod model, they can feel rest assured their iPod will work.. and if they don't, they know how to find out for sure. If that feature is important to them, they'll move on. Nowadays, an iPod jack is a big feature to a lot of people when looking for a new car. People spend a lot of time and/or money on their iPods. Between the device itself, app downloads, music downalods, stickers, peripheral hardware, etc.. many people spend their entire day on their iPhone. They don't want to get into their car and have to turn the radio on, search for a song they like and sift through commercials.

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post #9 of 39 (permalink) Old 04-02-2010, 10:05 AM
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Re: usb port not working

Quote:
Originally Posted by Dutch
... It is truly a testament to human ingenuity...[/color]
That it is!
Perhaps if there were more standards put in place, there wouldn't be so many compatibility issues LOL!

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post #10 of 39 (permalink) Old 04-06-2010, 08:52 AM
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Re: usb port not working

Quote:
Originally Posted by SnowItch
That is why my post included a link to an additional document from GM that provides the additional detail you are looking for. Did you read that? Your post is well thought out and makes some excellent points, but you don't give GM any credit for trying to do what you suggest. Information on what electronic devices will and won't interface with a USB port should never be put into an owner's manual, because the list is constantly changing due to FW updates, etc. (and owner's manuals are rather static documents). In my opinion, GM did the right thing and issued a technical bulletin describing what would, and woud not, work. GM does need to do a better job getting the information to people, but if you and Dawgdaes had read it (again, that is why I included a link), we wouldn't still be conversing about this.
No I didn't read the link. I assumed the information was available there, but my point is it should be made easier to find.

Quote:
Originally Posted by SnowItch
Can we please agree to stop calling it an iPod jack. I know iPod users think that the entire world should revolve around their choice of mp3 player (iPhone users are even worse), but the simple fact is that there are many more players out there. Yes, right now, the iPod has the majority of market share (but it is falling), but the interface in the Nox/Terrain and SRX is simply an USB port. That usb port provides an interface to a select set of electronic devices, one of which happens to be certain models of iPods.
I didn't call it an iPod jack. I simply said "an iPod jack is a big feature to a lot of people" - alot of other car companies ARE calling them "iPod Jacks" (or more specifically "Interface System for iPodŽ")


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